APEX (Advanced Purchase Excursion) - is a special discount tariff offered for the public excursions by numerous airlines, however, the most restrictive one. It presices the time of purchasing the ticket (at least 7 or 14 days before departure, depending on the airline) and estimates the dates of departure and arrival (undeducted), on condition that the airway can not be changed under any circumstances. The tickets included in APEX can not be returned and their validity is 1 month.
ARRIVAL - TERMINAL is a terminal, on which the passengers take their luggage and cross the passport control and custom inspection.
BAGGAGE TAG - luggage ID
BED AND BREAKFAST (BB) – form of an accommodation that includes breakfast
OPEN TICKET- ticket in an economy class: the passenger does not make the arrival booking, which is limited to the ticket validity date. The arrival booking can be made any time, at least 72 hours prior to arrival date.
BOARDING CARD (boarding pass) – a card given to the passengers of the plane at the beginning of clearance: CHECK IN – before aboarding (includes personal information, flight number, sector, seat number, time of departure – BOARDING TIME and the number of entrance in the plane.
BOARDING TIME – precises an hour of entering the plane board
BOOKING – the process of tourist services reservation: e.g. air tickets, hotel rooms, etc.
CARD OF RESIDENCE – a identifier given to the client at the hotel so he could obtain the key, breakfast, etc. It also allows the tourist to walk around the particular city without a passport.
CHECK-IN – a procedure of registration, reporting, clearance e.g. at the airport, hotel; also a place at the airport where you should show the ticket and your passport, after which you will receive a BOARDING CARD.
CHECK-OUT – a procedure of registering out
DUTY – a tax added to the imported or exported goods
CONFIRMATION – flight booking acknowledgement
CONTINENTAL BREAKFAST – a breakfast consisted of: coffe or tea, bread, toast or croissant, butter, jam, sometimes juice, cheese and gammon
CZARTER – special flights offered by the airlines especially in the summer season to the most popular tourist
DEPARTURE - TERMINAL of departures, where passengers’ tickets and documents are verified and the luggage is left at the CHECK-IN.
HOTEL DAY- time of residence in the hotel – usually between 2 p.m. and 12 p.m. of the following day
DUTY-FREE – goods to which the tax isn’t added
DUTY-FREE SHOP – a shop located at the international airports, docks and ships, where the passengers traveling abroad can buy goods at lower prices (since 1999r. UE countries are excluded)
ENGLISH BREAKFAST – served in the UK, consisted of juice and corn flakes and a main course (ham, fish or egg), toasts, butter, jam and coffee or tea
EXECUTIVE LOUNGE – a waiting room for the passengers travelling with first class or business class
FREQUENT FLYER – special card offered to passengers who travel frequently with particular airline. One collects the miles flown in the card issued by the airline.
FULL BOARD (FB) – tourist board contained of three meals a day (breakfast, dinner and supper)
GATE – gateway leading the passengers of a particular flight to the plane, signed with a letter and a number, e.g. G4
HALF BOARD (HB) – tourist board contained of two meals a day (breakfast and late dinner)
IATA - International Air Transport Association establihed in 1919, associating over 120 airlines. Its mail goal is to support the development of international air transport, standarizing the regulations and eliminating the competition between airline
INFANT – children aged between 0 and 2, which travels at the kness of its parents in the plane. The price of an air ticket for infants is 10% of a standard tariff
SERVICE CLASS – definite standard of air travelling. There are three basic classes: economy class , business class and first class
INTERNATIONAL IDENTITY CARD – e.g. ISIC, IYC, for students under 26, allows them to benefit from numerous tourist discounts
WAITING LIST – list of people waiting for other passenger to resign from their bookings
SCHEDULED FLIGHT – fixed flights repeated for a long period of time, regardless of a number of sold places
INTERMEDIATE LANDING – langing done in order to refuel, during which passengers are not allowed to leave the board
FLIGHT NUMBER – a code attributed to a particular airline, route and day of the week (does not precise the flight date)
BOOKIGN NUMBER – a code allowing to identify the passenger immediatelly
OBLIGATORY – cumpulsory procedures the passengers must follow, such as visa possession, medical certificate
OK – air ticket status that confirmes the passenger’s right to complete his flight
OPEN JAW – air ticket type allowing the passenger to depart from any other place than the one he arrived to. Not every airline provides open jaw tickets
STAMP DUTY – an amount of 2% of the tariff value, marked in the air ticket as PL
DEPARTURE FEE – a fee established individually for every single airport in the world, with which all the passengers departing the airport are charged. In the ticket it is signed as XW
AIRPORT TAXES – compulsory taxes paid by all the passengers both at the departure and arrival to the particular airport (however, sometimes the fee is taken once), imposed by the country or city. Airport taxes are added to the ticket price and signed as XT
OVERBOOBKING – a sale of largest number of tickets for the particular flight than available places, in order to cut losses in case of cancellation
PEX (public excursion) – special air tariff offered by airlines for the scheduled flights after being up to particular requirements regarding the time of ticket purchase (3 days prior to the departure date)and the departure and arrival dates (which can be changed after paying additional costs), in view of the possibility of route change (additional cost). The tickets can be returned, however, the great part of the price will not be reimbursed. The tickets may be returned: in case of European routes – 3 montths after the purchase, worldwide routes – 6 months
PROPERTY IRREGULARITY REPORT (PIR) – a notification on the luggage damaging – form filled in the airport in case of a luggage loss. The report must include: a short description of luggage and its content and the address to which it will be sent. It is essential for the passenger not to leave the airport before filling in the report and in case of compensation claim, added its copy, air ticket and BAGGAGE TAG
ROOMS TYPES – rooms available in hotels: single – for one person double – for two people (1 kingsize or queensize bed), suite - apartment, twin – for two people (2 separate beds), adjoining – connected room.
ROUND TRIP – a trip from point of arrival to the destination, from where the return route is the same (ticket price may be different) or different (within the same price)
STANDBY – a ticket sold shortly before the plane set off, providing that there are places available. Usually this type of tickets are sold only for national flights
STOPOVER – a break in the made by the passenger, lasting over 24 hours (providing that the tarriff allows it)
SUNDAY RULE – a principle in economic tariffs saying that the passenger has to stay in the destination place at leat for 1 Sunday from the day of departure
SWEDDISH TABLE – a self-service buffet for tourists. It is opened for everyone on condition that the food is not being taken outside
TARIFF – a fee taken by the airline for the transportation within the particular route, at all times connected with the booking conditions, air ticket purchase, journey exacution and the opportunity of changes. International airline tariffs are divided into two groups: BUSINESS TARIFFS AND ECONOMY TARIFFS
BUSINESS TARIFF – one of the most expensive tariffs offered by airlines, dedicated to the passenger who often take business flights. It is not limited with any restrictions regarding the booking and the time of ticket purchase. It also provides numerous facilities, e.g. customs priority, LOUNGE entries, higher traveling standard (seats in the plane), wider variety of meals available on board and the ability of returning the ticket being charged with only 2% of its value. Having bought an air ticket within the business tariff, the passenger is neither bound to precise the date of arrival (and if it’s already been fixed, it can be easily changed) nor to follow the SUNDAY RULE, The ticket is valid a year beginning with the issue day
ECONOMY TARIFF – a tariff, whose main advantage is reasonable price. However, a passenger who buys the ticket within this tariff must follow numerous conditions, e.g. SUNDAY RULE. Economy tariffs divide into three main groups: Y I YEE FULL TARIFF, PEX SPECIAL TARIFF and APEX SPECIAL TARIFF
FULL Y I YEE – economy tariff with no restrictions regarding the booking and ticket purchase time. Having bought an air ticket within the business tariff, the passenger is not bound to precise the date of arrival (and if it’s already been fixed, it can be easily changed) but he hast to follow the SUNDAY RULE. Contrary to the BUSINESS TARIFF, the passenger doesn’t have the higher standard journey guaranteed, however, he can return his ticket being charged with only 2% of its value. Full tariffs include Y tariffs (ticket is valid for a year) and YEE tariffs (ticket is valid 3 or 6 months). The booking and purchase may be done at the airport before the departure, on condition that the particular flights are available.
TERMINAL – departure or arrival hall, where the custom’s clearances, checkouts, information points, waiting rooms and duty free shops are located.
